Terms and Conditions

Welcome to FSG Merchants. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.

Eligibility

1. You must be at least 18 years old to use our site or have the consent of a parent/guardian. By placing an order, you confirm that the information you provide is accurate and complete.

Products and Availability

1. We strive to ensure product descriptions, prices, and availability are accurate.
2. We reserve the right to modify or discontinue any product without notice.
3. Colours and images may appear slightly different due to screen settings.

Shipping and Delivery

1. Delivery times are estimates only and may vary depending on your location.

2. We are not liable for delays caused by couriers, customs, or unforeseen circumstances.

3. Shipping costs will be displayed at checkout.

Returns and Refunds

1. Returns are accepted within [X] days of delivery, provided items are unused and in original packaging.

2. Certain products (e.g., perishable goods, personalized items) may not be eligible for return.

3. Refunds will be processed to the original payment method within [X] working days once we receive and inspect the returned item.

 Intellectual Property

1. All content available on this website, including but not limited to text, graphics, logos, icons, product images, audio clips, video, digital downloads, and software, is the property of FSG Merchants or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

2. The name FSG Merchants, our logo, product names, and any related branding are trademarks (registered or unregistered) owned by us. They may not be used without our prior written consent.

3. You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal and non-commercial purposes only.

4. You may not copy, reproduce, republish, upload, post, transmit, distribute, modify, create derivative works, or otherwise exploit any material from our site without express written permission from FSG Merchants.

5. Any unauthorized use of our intellectual property may result in legal action, including claims for damages and/or injunctions to prevent further misuse.

6. User-generated content (such as reviews, testimonials, or submitted photos) remains your property, but by posting or submitting it to us, you grant FSG Merchants a worldwide, royalty-free, non-exclusive, perpetual license to use, reproduce, modify, publish, translate, distribute, and display such content across any media.

7. Nothing in these Terms grants you ownership rights or licenses in our intellectual property, except as expressly stated.

 Limitation of Liability

1. FSG Merchants is not liable for any indirect, incidental, or consequential damages arising from the use of our site or products.

2. Our total liability will not exceed the amount paid for the specific product(s) purchased.

 Termination

1. We reserve the right to suspend or terminate your access to our website, services, or your account at any time, without notice, if we believe you have violated these Terms, engaged in fraudulent or unlawful activity, or caused harm to FSG Merchants, our customers, or partners.

2. Upon termination, your right to use the website and services will immediately cease. Any outstanding obligations (including payment for orders already placed) will remain enforceable.

3. We may also terminate or suspend your account if it has been inactive for an extended period, or for operational and security reasons.

4. You may close your account with us at any time by contacting our customer service team. However, closure of your account does not affect our rights relating to any prior activity or transactions carried out under your account.

5. Provisions of these Terms that by their nature should survive termination (including but not limited to Intellectual Property, Limitation of Liability, Indemnity, and Governing Law) will continue to apply even after termination.

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.